Frequently Asked Questions
o When my doctor recommends therapy, do I have a choice in providers?
Yes, if you need physical therapy, YOU DO HAVE A CHOICE when selecting your provider. We encourage you to explore all your options, and when you do, we're confident that you'll find that Smoky Mountain Sports Medicine & Physical Therapy will exceed your expectations. With our expert clinicians, and our ability to schedule your first visit within 24-48 hours, we believe that we will help you recover from an injury, surgery or chronic pain.We accept many insurance carriers and will verify insurance for you. Contact us today to see how easy it is to get started.
o What can I expect at my first appointment?
Your first visit will last approximately one hour and will include a comprehensive evaluation and applicable treatment administered by a licensed physical therapist. Your physical therapist will review your medical history, diagnostic tests and any recent events that may have contributed to your current condition. Your evaluation will include assessment of your current functional deficits, pain level and posture, as well as a thorough evaluation of your flexibility, strength, balance and endurance.
Following your evaluation, your physical therapist will thoroughly explain your personalized treatment plan and expectations for recovery. Communication between the patient and physical therapist is of utmost importance at Smoky Mountain Sports Medicine & Physical Therapy and you are an active participant in your recovery.
o When should I arrive?
Please arrive 15 minutes before your first appointment in order to complete all necessary paperwork.
o What should I bring to my first appointment?
§ Photo identification* (Valid Driver’s License, Valid State ID, School ID Card, or Valid Passport)
§ Prescription/doctor referral
§ Insurance card
o How should I dress?
You should wear loose fitting clothing so you can expose the area that we will be evaluating and treating. For example, if you have a knee problem, it is best to wear shorts. For a shoulder problem, a tank top is a good choice, and for low back problems, wear a loose fitting shirt and pants, again so we can perform a thorough examination.
o How long will each treatment last?
Treatment sessions typically last 30 to 60 minutes per visit.
o Do you offer private treatment rooms?
Yes, all of our offices have individual treatment rooms for private treatment and an exercise gym area.
o Do you communicate my progress to my doctor?
Yes, on a regular basis we send your referring physician an update on the progress you have made in physical therapy. If you wish a copy of this update be sent to any other physician please inform your therapist and we will be glad to do so.
o Who Are Physical Therapists?
Physical therapists (PTs) are highly-educated, licensed health care professionals who can help patients reduce pain and improve or restore mobility - in many cases without expensive surgery and often reducing the need for long-term use of prescription medications and their side effects. Physical therapists can teach patients how to prevent or manage their condition so that they will achieve long-term health benefits. PTs examine each individual and develop a plan, using treatment techniques to promote the ability to move, reduce pain, restore function, and prevent disability. In addition, PTs work with individuals to prevent the loss of mobility before it occurs by developing fitness- and wellness-oriented programs for healthier and more active lifestyles.
State licensure is required in each state in which a physical therapist practices.
o Who is involved in my rehabilitation?
Your rehabilitation will be performed by your physical therapist. We effort to keep you with one clinician for the duration of your treatment plan. After a comprehensive evaluation, goal assessment, and treatment plan, you will be scheduled for a return visit(s) based on your physician and clinician’s recommendation. Our goal is to help you gain fast relief, and to meet your long-term rehabilitation and treatment goals for preventing further injury.
o Are you in my network?
Smoky Mountain Sports Medicine and Physical Therapy is contracted with many major insurance carriers. View our insurance page or call us, for a complete list of in-network insurances accepted. Smoky Mountain Sports Medicine and Physical Therapy billing staff will be happy to verify your health care benefits for you. Please call 828-550-3923 for assistance.